Pam & Wayne McElmon
Middleton, MA

After living with a 12-year old attic-based central A/C system that was incorrectly sized and very poorly ducted, the McElmon family turned to Berry Mechanical Services to solve their indoor comfort woes.

For the first time in many years I am looking forward to those hot summer days full of sunshine and that is largely due to the wonderful work performed by Berry Mechanical Services on my HVAC system. In spring of 2006, I was dreading trying to find a competent mechanical contractor that could solve my HVAC issues in my home. . My Dad built my home and every home I ever lived in and I never had to look for subcontractors, we always had our own. But Dad is not here any more and I had major issues with my system. I called over a dozen contractors from the yellow pages and only a few responded, and out of those only a few got to the quote stage. You're in depth survey of my home and your analysis of my issues was dead on. The work was done on schedule and without a glitch, just in time for those hot summer days. The crew that installed the equipment was efficient, neat, clean, courteous – perfect gentlemen. Many days I had to leave the crew alone and go to work and when I returned you would never have known they were there. The efficiency is great and it is so quiet I have to look at the thermostat to see if it is on or off. Customer service is such an important part of doing business and you guys at Berry Mechanical are the best. Whether I was calling or emailing you with my questions or concerns you had a rapid response. If Berry Mechanical has a list of customers that are willing to be called for references, please add my name to that list. Thanks again for taking the time in your busy schedule to get my job done right!